What This Policy Covers
This Cookie Policy explains how BluffBet Casino, operated by the entity registered at Level 5, 2 Hunter Street, Wellington Central, Wellington 6011, uses cookies and similar tracking technologies on the website bluffbet-casino-nz.com. It applies to all visitors and registered players accessing the site from New Zealand.
By using our website, you acknowledge that cookies may be placed on your device in accordance with the settings you choose. You can adjust those settings at any time, and this page explains exactly how to do that.
This policy should be read alongside our Privacy Policy and Terms and Conditions, which together govern how we collect, use, and protect your information.
What Cookies Are and How They Work
A cookie is a small text file that a website places on your computer, tablet, or mobile phone when you visit. The file is stored locally on your device and allows the website to recognise you on return visits or to remember certain information about your session.
Cookies are not executable programs. They cannot access other files on your device, and they cannot carry viruses. What they can do is store identifiers, preferences, and session data that help websites function properly and allow operators to understand how visitors interact with their content.
Similar technologies include web beacons (small transparent images embedded in pages or emails that signal when content has been loaded), local storage objects, and session storage. Where this policy refers to “cookies,” it includes all of these technologies unless otherwise specified.
The Legal Framework Applicable in New Zealand
New Zealand does not currently have a single dedicated statute that governs cookie use in the same way as European law, but several overlapping pieces of legislation are relevant to how BluffBet Casino handles your data and tracking technologies.
The Privacy Act 2020 is the primary instrument. It governs the collection, use, storage, and disclosure of personal information. Cookies that collect or generate data capable of identifying an individual (including identifiers linked to betting accounts) fall within the scope of this Act. The Act requires that we be transparent about what we collect, use it only for the purpose for which it was gathered, and give you access to any information we hold about you.
The Gambling Act 2003 regulates the conduct of gambling in New Zealand and underpins our operating licence (OGL/2024/1585/0822). Our use of cookies to support account security, verify player identity, and enforce responsible gambling measures is consistent with the obligations that licence places on us. These obligations include maintaining the integrity of player accounts and preventing access by excluded or underage persons.
The Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act) requires us to conduct due diligence on our players and to monitor activity for suspicious patterns. Session and behavioural cookies that support our internal compliance monitoring are used in part to meet these requirements.
The Unsolicited Electronic Messages Act 2007 is relevant to the use of tracking pixels in marketing emails. Where we include tracking elements in communications, this Act governs whether and how we may send those messages.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to function and cannot be switched off without breaking core features. They do not collect personal information for marketing purposes and are placed in response to actions you take, such as logging in, making a deposit, or adjusting your account settings.
Examples of what these cookies do on bluffbet-casino-nz.com include:
- Maintaining your login session so you are not logged out mid-game
- Remembering items in your account queue between pages
- Storing your currency preference (NZD) across the session
- Supporting the security checks that verify you are the legitimate account holder
- Enforcing self-exclusion settings so that excluded players cannot access real-money areas of the site
- Supporting KYC (Know Your Customer) verification workflows required under the AML/CFT Act 2009
You cannot opt out of strictly necessary cookies through our consent tool, because doing so would prevent you from using the website. You can, however, disable cookies through your browser settings, which will affect your ability to log in and use account features.
Performance and Analytics Cookies
These cookies collect information about how visitors use the website: which pages are visited most often, how long people spend on particular pages, and where visitors encounter errors or leave the site. The data collected is aggregated and does not identify individual users by name.
We use this information to improve the layout, speed, and content of bluffbet-casino-nz.com. For example, if analytics data shows that a large proportion of NZ mobile users are dropping off during the deposit flow, we use that signal to investigate and resolve the issue.
Analytics cookies may be placed by third-party services operating on our behalf. Where this is the case, those providers are bound by data processing agreements that restrict them from using the data for their own purposes.
Functional Cookies
Functional cookies allow the website to remember choices you have made and provide a more personalised experience. They are not strictly necessary to use the site, but disabling them means you will need to re-enter preferences each session.
On bluffbet-casino-nz.com, functional cookies may be used to:
- Remember your preferred game categories or recently played titles
- Store your preferred language if you change it from the default
- Remember whether you have dismissed a particular notification or banner
- Recall your responsible gambling settings, including deposit limits and session time preferences you have set
The responsible gambling use case is worth noting specifically. New Zealand’s Gambling Act 2003 requires that licensed operators provide tools to help players manage their gambling. Functional cookies that preserve the deposit limits, loss limits, and session timers you have set play a direct role in delivering those tools reliably.
Targeting and Marketing Cookies
These cookies track your browsing activity across websites to build a profile of your interests and to serve advertising that is relevant to you. They may be set by advertising networks we work with, and the data collected may be shared with other organisations in that network.
On bluffbet-casino-nz.com, marketing cookies are used to:
- Measure the effectiveness of advertising campaigns that directed visitors to our site
- Limit the number of times you see the same advertisement
- Deliver promotional content related to our current bonus offers, including the BluffBet Power Start welcome package and the Weekend Booster
- Support retargeting activity where visitors who have shown interest in BluffBet Casino are shown relevant advertising on other platforms
Marketing cookies require your explicit consent before being placed, except where another legal basis applies. You can withdraw consent for this category at any time using our cookie preference tool or through your browser settings.
Note that withdrawing consent for marketing cookies does not affect the lawfulness of any processing that occurred before you withdrew consent, and it does not mean you will see no advertising from BluffBet Casino. It means the advertising you see will not be based on your browsing history or behavioural profile.
Session Cookies and Persistent Cookies
Session cookies exist only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device for a set period after the session ends, or until you delete them manually.
The majority of strictly necessary cookies we use are session-based. Some functional and analytics cookies are persistent, and their duration varies. Marketing cookies placed by third parties may remain active for extended periods as specified by those third parties.
Third-Party Cookies on bluffbet-casino-nz.com
Certain features of our website involve third-party services that place their own cookies on your device. We do not control these cookies directly, and their use is governed by the respective third party’s privacy and cookie policies.
Third parties whose cookies may be present on our site include:
- Game software providers including Evolution Gaming, Play’n Go, PG Soft, Pragmatic Play, BGaming, Evoplay, Ezugi, Spribe, and others listed in our game library. These providers may set cookies to support game functionality, track game session data, and ensure game integrity.
- Payment processing partners handling transactions via Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, and USDT. Payment providers may use cookies or similar technologies to authenticate transactions and prevent fraud.
- Analytics platforms we use to measure site performance.
- Responsible gambling partners including BeGambleAware and Gambling Therapy, whose materials are linked from our site. If you navigate to their content, their own cookie policies apply.
We encourage you to review the cookie and privacy policies of any third-party service you interact with through our website.
Cookies and Responsible Gambling Obligations
BluffBet Casino takes its responsible gambling obligations seriously under the Gambling Act 2003 and our operating licence. Several of the cookies we use are integral to delivering the responsible gambling features available in your account.
Specifically, cookies support:
- The enforcement of deposit limits you set, ensuring they apply consistently across sessions and devices
- Session time alerts and automatic logout when you reach a time limit you have specified
- Self-exclusion enforcement, preventing access to gambling areas of the site during an active exclusion period and suppressing marketing communications accordingly
- Reality check pop-ups that remind you of how long you have been playing
If you choose to disable cookies in your browser, some of these tools may not function as intended. We strongly recommend keeping functional cookies enabled if you rely on any of the self-management tools available in your BluffBet account. If you are concerned about your gambling, you can contact the Problem Gambling Foundation of New Zealand on 0800 664 262.
How to Manage Your Cookie Preferences
Using Our Cookie Preference Centre
When you first visit bluffbet-casino-nz.com, a cookie consent banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can access this preference centre again at any time by clicking the cookie settings link in the footer of our website.
Changes you make to your preferences take effect immediately. However, cookies already placed before you change your settings will remain on your device until they expire or are cleared manually.
Managing Cookies Through Your Browser
Every major browser allows you to view, manage, and delete cookies through its settings menu. The process varies slightly between browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- Safari (macOS and iOS): Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Blocking all cookies through your browser will prevent you from logging into your BluffBet Casino account, as the session cookie required to maintain your login will not be permitted to function.
Opting Out of Third-Party Advertising Cookies
If you want to opt out of interest-based advertising delivered by third-party networks, the following resources are available to New Zealand users:
- The Network Advertising Initiative opt-out tool at optout.networkadvertising.org
- The Digital Advertising Alliance opt-out tool at optout.aboutads.info
- Google’s ad personalisation settings at adssettings.google.com
Using these tools prevents interest-based targeting but does not prevent you from seeing advertising generally. It also does not remove cookies that have already been placed on your device.
Cookies and Children
BluffBet Casino is strictly an adults-only platform. Under the Gambling Act 2003, persons under 20 years of age are prohibited from gambling online in New Zealand. Our registration process requires confirmation of age, and account verification includes checks against this requirement.
We do not knowingly collect data from persons under 20 through cookies or any other means. If we become aware that a minor has accessed the site and data has been collected, we will take immediate steps to delete that data and close the account. If you believe a minor has accessed our site, please contact us at support@bluffbet-casino-nz.com.
Data Retention and Cookie Lifespans
The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie, and in the case of persistent cookies, on the specific expiry period set when the cookie was created.
Session cookies are deleted when you close your browser. Persistent cookies used for functional and analytics purposes typically expire within 30 days to 12 months. Third-party marketing cookies may have longer lifespans set by the advertising networks that issue them.
Data collected through cookies that constitutes personal information under the Privacy Act 2020 is retained only for as long as necessary for the purpose for which it was collected, or as required by law. Our operating obligations under the AML/CFT Act 2009 require us to retain certain records for a minimum of five years.
Your Rights Under the Privacy Act 2020
Under New Zealand’s Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction of any information that is inaccurate, incomplete, or misleading. Where cookies generate data that constitutes personal information (for example, data linked to your registered account), these rights apply to that data.
To make an access or correction request, contact us at support@bluffbet-casino-nz.com or in writing to Level 5, 2 Hunter Street, Wellington Central, Wellington 6011. We will respond within 20 working days in accordance with our obligations under the Act.
If you have a complaint about how we handle your information, you may contact the Office of the Privacy Commissioner at privacy.org.nz or by calling 0800 803 909.
Changes to This Cookie Policy
We review and update this Cookie Policy periodically to reflect changes in the technologies we use, our business practices, or applicable law. When material changes are made, registered players will be notified by email to the address on their account. Visitors who have not registered will see an updated notice on their next visit to the site.
Continued use of bluffbet-casino-nz.com after any changes to this policy constitutes acceptance of those changes. If you do not agree with the updated terms, you should stop using the website and, if you are a registered player, contact us to discuss your account.
Contact Us
If you have any questions about this Cookie Policy or about how BluffBet Casino handles your data, you can reach us through any of the following:
- Email: support@bluffbet-casino-nz.com
- Phone: +64 4 474 7955
- Post: Level 5, 2 Hunter Street, Wellington Central, Wellington 6011
- Live chat: Available 24/7 through the chat icon on bluffbet-casino-nz.com